If something is not right
Contact sales@bitbutter.co.nz with your order number and a description of the issue. Keep the packaging while we work through your enquiry.
Your statutory rights
Nothing in this policy is intended to limit rights available under applicable New Zealand consumer law, including the Consumer Guarantees Act 1993.
To confirm before launch
Returns address, change-of-mind policy, hygiene conditions, return shipping arrangements and refund processing times.